SBS Staff Spotlight: Chonda Shupe

Welcome to another SBS staff spotlight. We recently interviewed Chonda Shupe of SBS Accounting & Advisors. Get to know Chonda in this profile of her role at SBS.

Jonathan Bill: How long have you been at SBS?  

Chonda Shupe: 4 months

JB: What do you do for SBS?

CS: I am an account manager.

JB: What is the most satisfying part of your job?

CS: I think the most satisfying part of my job is being able to help people with their finances. Not everyone has the skill, or the time, to handle their books, and that’s where we come in to help. Helping clients focus on the areas they excel in their business, and having us focus on the areas we excel, is such a win-win situation for everyone.

JB: What do you think is the most productive app to use with QuickBooks Online (QBO)?    

CS: Personally, I love Bill.com. It just makes the workflow of paying bills so easy, and saves so much time.

JB: What is it like working remotely, and what tools do you use to do? 

CS: I really enjoy working remotely. It’s nice not having to lug the old book bag, full of stuff, to the office daily as I used to. No traffic to compete with, and coffee is always available, so what’s not to love? We work by logging into our remote server, and I have two huge monitors to be able to work in a paperless world. It’s very different, and not the norm in the beginning, but after a while, you really get used to it and enjoy all the work you can get done without interruptions.

JB: Can you describe a complicated client issue and how you solved it?  

CS: I have a client who has been having some technical issues with an app, and we all know that can get complicated – trying to figure out the problem, working with tech support and the time it takes to do all that. You’re trying to be account manager, but also IT Tech, all at the same time. I have been able to help solve several problems and/or issues recently by researching and utilizing my IT background. Troubleshooting issues and solving them are another satisfying part of my job.

JB: What is your favorite thing to do outside of work? 

CS: Spend time with my family and church activities.

JB: Thanks Chonda!

4 New QuickBooks Online Features to Boost Your Books and Catapult Your Cash Flow

As small business owners, getting our books in order, getting paid on time and creating cash flow is very important. But, realizing these goals may not only be complex and challenging, but also take us away from running our businesses.

With Intuit consistently delivering new features in QuickBooks Online (QBO) – and the knowledge and expertise of our team at SBS Accounting & Advisors – you’re able to focus your time wisely, while we bring you powerful solutions to your everyday needs. The latest four features do just that.

Here is more about those four features, which SBS can help implement and make sure you get the most out of.

Take Control of Your Transactions in the Banking Tab

Nestled inside the Business View in QBO, you can now find a redesigned banking tab. This feature helps you take control of managing transactions, pay more attention to your customers and clients, and make sure your business runs smoothly and efficiently.

While there are incremental changes throughout, the best part of this feature is how the most important actions are brought to your attention. For example, QuickBooks is designed to learn what transactions hold the highest importance for you, bringing them to the forefront. You’ll have a better categorization of your transactions, which will give you peace of mind that your books are being taken care of.

Here is how the banking tab feature will look in your QBO:

Capitalize on Your Accounts Payable With This Bill Feature

In the past, categorizing your bills and keeping up with your accounts payable was challenging. Now, thanks to a new feature inside QBO, you can label receipts as either a “Bill” or an “Expense,” when transmitting them from your phone, computer or email.

To access this enhancement, you’ll visit the Receipts tab by clicking banking, receipts and then browse. Next, select “Bill” or “Expense.” Here is how it will look:

Improving Your Invoicing With Artificial Intelligence

Chasing down payments is vital, but no one I know likes to do it. On one hand, we must get paid to survive and grow, but are also worried that we might drive our customers away if we are too aggressive or say the wrong thing at the wrong time.

Thanks to artificial intelligence, inside QBO Advanced – Intuit’s version of QuickBooks for mid-market businesses – users get their most important invoices prioritized and paid faster. This will help transform your workflow and your cash flow. If you’re not sure if you should be on QBO Advanced or stay with QBO, let’s discuss your options.

To tap into this feature and set up a workflow reminder, simply go to workflows, templates and payment due reminder. This will let you see which clients’ invoices matter most.

Catapult Your Cash Flow With This New Platform

By now, you’ve probably heard me stress the importance of cash flow management. Often, we find business owners tend to neglect, or not completely comprehend, cash flow. By making common cash flow mistakes, businesses suffer and their future may be in jeopardy.

Creating cash flow is an absolute must for small business survival and growth. It’s often a challenging task for small business owners, but don’t worry … SBS specializes in transforming your cash flow and taking your business to the next level.

Helping us in this endeavor is the new cash flow dashboard inside QBO Advanced. Now, you’ll get a report that provides cash flow insights and a vision into the data that is driving your business. Through SBS’ knowledge and expertise, we can take this data and come up with specific strategies to make sure you have the cash flow you need to grow your business.

Cash flow dashboard benefits include always being able to see your cash flow trends, seeing the data that’s dictating how your company is progressing, being able to compare your cash flow at different moments in time, and having control over your transactions through alerts and performance tracking.

Here’s how it will look:

Ready to get Started or Have Questions? SBS is Here to Help!

As you can see, these new or enhanced features inside QBO and QBO Advanced are designed to make both of our lives easier – and our businesses better. If you’re ready to get started, or have any questions, don’t hesitate to contact us today. In doing so, you’ll be on your way to a more powerful workflow, and growing your business now and into the future.

(Images courtesy of Intuit QuickBooks)

Reflecting and Looking Ahead: How to Prepare for Recovery

As small business owners, we’re expected to lead our companies at all times and have all the answers, but when it comes to something like COVID-19, all of us are encountering a new normal.

It’s been a hard time for a lot of our clients who are struggling. We know that, and our hearts go out to every business that had to furlough staff, cut back or, even worse, close their doors.

Today, Georgia is among many states that are beginning to open up, but how are you going to handle your business going forward, and how will you survive for the long term? At SBS Accounting & Advisors, we are big believers in looking at your past and taking advantage of the present in order to take you to the next level in the future. When it comes to preparing for a strong recovery from COVID-19, we feel the same principles apply.

With some reflection and a forward-thinking approach, you can prepare for recovery. Here are some tips we feel will help.

Pause for Reflection

If you stared at your reflection in the mirror every morning before and during the pandemic, did your look and feel change, and why?

This very question should tap into your psyche and explain how you acted, and the decisions you made, during this difficult time. Whenever a life-altering event takes place and our stress levels rise, it’s common to make hasty decisions we wouldn’t otherwise make. However, it’s always important to see the bigger picture – even in times of panic, uncertainty and adversity. If you only see the bottom line, your business will greatly suffer.

Self-development and Preparation: Work on You

Managing our stress and workflow is very important. Self-care may have been the last thing you thought of during this time, but recovering from the physical and mental toll of this unbelievably uphill battle requires a great deal of self-care – at least moving forward.

Whether it’s prayer, listening to good music, going outside, or reaching out to someone you love with kindness and gratitude, take time to invest in those things that are most important. Taking a little bit of time to work on you can lead to significantly better performance and perseverance.

This starts with improving your workflow. Work on managing your time and tasks better so that you’re not overwhelmed. Perhaps, make a list of what needs to be done, then prioritize and tackle it. Otherwise, you’re going in a million directions and have no plan for getting everything done.

Tap Into Your Inspirations

When it comes to getting through a crisis – and, quite frankly, every aspect of your business on a day-to-day basis – it’s key to tap into your inspirations. What, or who, motivates and inspires you to make your small business better?

It may be your family, employees or customers, working to make a difference in their lives and seeing their success and journeys. I know that for SBS, glorifying our Maker and impacting the lives of those we serve, is our higher purpose – and the motivation we need to keep working hard, no matter how big or small the task at hand may seem.

So, what is your higher purpose? Tapping into your inspirations can provide the fulfillment and reason you need to get through this crisis and make a strong recovery.

Come Out a Better Leader

Moving forward, you must come away from the experience being a better leader. Some of that may come down to the points above, where you reflect on the past, work on yourself to better manage stress and workflow, and see what inspires you to find your purpose.

In the process, you may see who, and what, you value the most. Take a look at how this event truly impacted your life and those around you. Maybe, you struggled financially, seeing your business’ future in jeopardy, or at least your growth stunted.

We specialize in helping you get back on your feet. Check out our recent blog for help in this area.

Ready to Take the Next Step, or Have Questions? We are Here to Help

There’s no doubt that the coronavirus has impacted all of us, and recovering from it won’t be easy. But, as small business owners, it’s essential.

Hopefully, some of these tips will help steer you on a path back from the aftermath, making a strong recovery for your small business and its longevity. Our paths may not be exactly alike, but we are all working toward the same common goal, and know that we are here for you every step of the way.

So, if you’re ready to take that next step, or have any questions, reach out to us today. In doing so, you’ll be on your way to growing as a person and a business.