SBS Client Profile: Randall Kent, Sevaa Group

Randall KentWelcome to another Sound Business Services’ client profile. We recently interviewed Randall Kent, co-founder and managing director of Sevaa Group in Atlanta. Here is what Randall had to say about his company’s focus, trends in the profession and what he gets out of the SBS relationship.

Jonathan Bill: Sevaa Group was founded in 2001 and focuses on hosting. Tell me about your business.

Randall Kent: When we started in 2001, hosting websites was our primary focus. Since then, we have grown to host not only websites, but also clouds and everything in between. In addition to hosting, we do a great deal of web development, creating websites from scratch to fit to our clients’ specific needs and desires.

JB: What trends have you seen in hosting and managed services over the years?

RK: The biggest web hosting trend over the past few years has been the commoditization of the industry. What was seen 10 years ago as a supplemental part of a business with hosting and managed services is now a primary need. Another trend is the increased desire to provide the highest level of customer service. For a web hosting company like Sevaa, customer service is the top priority.

JB: What is your target client or target market?

RK: On the development end, we work with a lot of agencies to execute creative-based designs. In general, though, we work with mid-range to large businesses, helping them best leverage the technologies available to them.

JB: Are you currently accepting new clients?

RK: Yes. We’re always looking to partner with new clients!

JB: What sets you apart from the competition?

RK: Our level of service – it’s unmatched by our competition.

JB: When did you first engage Sound Business Services and why?

RK: It was 2012. Prior to using SBS, we manually kept all of our financial records. It was a pain to deal with, but at least it was manageable. Once we got to a certain capacity, it became harder and harder to keep up. Shortly after, we had a catastrophic failure with our bookkeeping software and, at that time, knew it was time to engage a professional to help prepare our timeline financials.

JB: What services does SBS currently provide for your company?

RK: Financial Bookkeeping.

JB: Please explain the difference that SBS has made in your company.

RK: SBS has made a huge impact on our company, allowing us to focus on the core sectors of our business, while granting us the ability to have confidence that our financials are prepared accurately and in a timely manner.

JB: Thanks Randall!

Celebrating 10 Years at Sound Business Services

WowIt’s hard to put into words what 10 years means. I know it means longevity, validation of hard work and a measure of success, but more than anything, for me it means that you believed in me, and for that, I will be forever blessed.

I know that taking a leap of faith isn’t easy, and your kindness and support have meant everything to me over the last decade. I’ve enjoyed many friendships and relationships along the way, build on trust, respect and a passion to grow our businesses.

As corny as it may sound, Sound Business Services would not be where it is today without your incredible investment in me, my team, and what we do for you and your business. I look forward to the next 10 years and beyond, but first, I just want to thank you for your willingness, dedication and loyalty. I feel extremely grateful and fortunate, and truly am most content when I see your businesses thriving.

Here’s to a decade of strength, courage and teamwork, and hopefully, many more!



Customized QuickBooks Training to Achieve Peak Performance

QBOLogoThere’s no doubt QuickBooks gives you a powerful way to keep up with your books, but if it is not set up correctly or you can’t figure out how to properly enter a transaction, you may as well go back to manual, double-entry bookkeeping … and no one wants to do that.

Don’t worry; at Sound Business Services, we have you covered with QuickBooks training.

The experience is customized just for you; everyone’s learning level is different, so we do what we can to ensure our training is a good fit for you and your business. You tell us what you want to learn about QuickBooks, we train you in person or remotely using your own QuickBooks company file, and then we answer any questions you have after leaving our office, by phone or email.

Here are some of the specifics you will gain from our training sessions:

  • One-on-one personal training with a certified QuickBooks ProAdvisor.
  • Answers to your most complicated QuickBooks questions, in terms you can understand.
  • Training on how to avoid common mistakes in QuickBooks.
  • Training on how to use advanced QuickBooks’ features.

QuickBooks – and specifically QuickBooks Online (QBO) – changes the way you work, anywhere, anytime, with access to data whenever you need it. Your data is also always backed up. In addition, your accounting is automated and the stress of entering sales and expense reports, and generating quotes and invoices, now takes seconds with QBO.

These are just a few benefits of QuickBooks. Bottom line: your business will run smoother when you commit to learning all you can to improve your efficiency.

Contact us today to learn to discuss QuickBooks Training and our other services, including QuickBooks setup and cleanup. You’ll have powerful software to make good business decisions and get the results you need.